Send Us a Message
Fill out the form below and our team will get back to you within one business day. Please provide as much detail as possible so we can assist you effectively and efficiently. We take every inquiry seriously and work hard to provide personalized, helpful responses to all questions about our personal loan services, application process, and account management. Our goal is to ensure you have the best possible experience with Sezzle Pay Later.
For the fastest response, please include your full name, email address, and any relevant account or application details when submitting your inquiry. This helps our team quickly locate your information and provide the most accurate assistance possible.
Contact Information
We offer multiple ways to get in touch with our team. Choose the method that works best for you and your schedule. Our goal is to make contacting us as convenient as possible.
Suite 200
Austin, TX 78701
United States
Saturday: 9:00 AM - 5:00 PM EST
Sunday: Closed
Need Immediate Help?
For urgent matters regarding your loan or payment, please call our customer support line directly. Our trained representatives are ready to assist you with any time-sensitive concerns you may have about your account.
Call Now: 1-555-892-4567Common Questions
Before reaching out, you might find the answer to your question in one of these popular help topics.
Application Status
Wondering about your application status? Most applications are processed within minutes. If it's been more than 24 hours, check your email for any requests for additional information or contact us directly.
Learn More →Payment Questions
Have questions about your payment schedule, want to change your payment date, or need to make an extra payment? Our FAQ section covers all common payment-related inquiries and how to manage your loan.
Learn More →Account Security
Concerned about your account security or need to update your personal information? We take data protection seriously and can help you with any security-related questions or concerns about your account.
Learn More →Exceptional Customer Service
At Sezzle Pay Later, we understand that dealing with financial matters can sometimes be stressful. That's why we've built a customer service team that genuinely cares about helping you. Our representatives are not just trained to answer questions; they're empowered to solve problems and go above and beyond to ensure your satisfaction.
Whether you're a first-time applicant with questions about the process, an existing customer needing help with your account, or someone just exploring their options, we're here for you. No question is too small, and no concern is too minor for our attention.
We measure our success not just by the loans we fund, but by the relationships we build with our valued customers. Every interaction is an opportunity to demonstrate our commitment to transparency, fairness, and genuine care for our customers' financial well-being. We are proud of the trust our customers place in us and work every day to maintain and strengthen that trust through excellent service, clear communication, and honest dealings. Whether you are a first-time applicant or a returning customer, you can expect the same high level of attention and care from our dedicated support team.
What to Expect When You Contact Us
Phone calls answered promptly during business hours. Emails responded to within one business day.
Our team is trained to handle all types of inquiries and provide accurate, helpful information.
Every customer is treated with dignity and respect, regardless of their situation or concern.
We don't just answer questions; we work to resolve issues and ensure your satisfaction.
What to Expect When You Contact Us
We strive to provide timely responses to all inquiries through our various support channels.
Phone Support
Our phone lines are staffed during business hours with trained representatives who can answer your questions in real-time. Average wait times are under 5 minutes, and most issues are resolved during your first call.
Email Response
We aim to respond to all email inquiries within one business day. For complex issues that require additional research, we will acknowledge receipt and provide an estimated resolution time.
Contact Form
Messages submitted through our contact form are routed directly to the appropriate department. You will receive a confirmation email immediately and a full response within 24 hours.
Ready to Apply?
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